FAQ
Your Questions Answered
- How do you maintain your equipment?
- What payment methods do you accept?
- What are the rental terms?
- What is the cancellation policy?
- How do you calculate your fees?
- When will our delivery arrive and how will it be picked up?
How do you maintain your equipment?
All our products are purchased new, replaced often and kept in like-new
condition. Each item is thoroughly washed and sanitized. In between each
delivery we inspect all our products for signs of wear and tear.
What payment methods do you accept?
We accept Visa, Master Card, American Express and Discover for our US
based customers.
What are the rental terms?
Click here to review the terms & conditions before renting.
What is the cancellation policy?
You may cancel you order up to 48 hours before the collection date. A
charge of 25% will apply to cancellations within 48 hours of the collection
date.
How do you calculate your fees?
Our standard rental period is 14 days. An additional weekly charge of €19.99 per item applies after 14 days.
When will our delivery arrive and how will it be picked up?
Orders will be delivered to the address that you specify when booking. Equipment must be returned to one
of our depots unless alternative arrangements have been agreed with BabyStuffHire in advance.
Read more about Baby Stuff Hire, how we got started and our mission.